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Refunds

  • REFUND AND RETURN POLICY

    Refund and Return Policy can be found here...

  • I booked the wrong day

    Bookings can be swapped up to an hour before your booked session by using the ‘Manage Order’ section of your confirmation email. Simply scroll below the barcode and booking confirmation, to the ‘Manag...

  • I booked the wrong cinema

    Please note a booking cannot be swapped between Cinemas. You will need to make a new booking for the correct cinema before your refund request is submitted, and proof of your correct repurchase will b...

  • I booked the wrong time

    Bookings can be swapped up to an hour before your booked session by using the ‘Manage Order’ section of your confirmation email. Simply scroll below the barcode and booking confirmation, to the ‘Manag...

  • I booked the wrong movie

    Bookings can be swapped up to an hour before your booked session by using the ‘Manage Order’ section of your confirmation email. Simply scroll below the barcode and booking confirmation, to the ‘Manag...