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Points

  • What are Cinebuzz Rewards points?

    Present your Cinebuzz Rewards card when you purchase tickets at the Cinema, or log into your Account when purchasing online or on your mobile app and you will earn Cinebuzz Rewards points. Every film*...

  • How do I redeem Cinebuzz Rewards points?

    Once you have sufficient points you can redeem a free ticket. Please CLICK HERE & log onto your Cinebuzz Rewards account.  Step ONE: Select the cinema, movie and session time you wish to attend. Step ...

  • Why can't I redeem my points?

    If you are logged into your active Cinebuzz account before you select your session online, or present your Cinebuzz card over the counter before your transaction but you cannot redeem points for the s...

  • Where are my missing Cinebuzz Reward points?

    Have you logged onto your account and seen points are missing from the latest film you have watched? Please CLICK HERE and let us know the following information. - Cinema location: - Movie title: - Se...

  • Do Cinebuzz Rewards points expire?

    Cinebuzz Rewards points are valid for 12 months before they expire. Unfortunately we cannot extend the life of points, so please ensure you redeem any points you have before they expire. To monitor yo...

  • Do I earn points on every ticket in my transaction?

    Members will earn Reward Points on one paid ticket per session. This means that regardless of the number of tickets purchased or the number of transactions processed, a Cinebuzz account is only able t...

  • Can I transfer my Cinebuzz Rewards points?

    Cinebuzz Rewards is a loyalty club for individuals only. Cinebuzz Rewards Points cannot be transferred between members....

  • What if I watch a movie without providing my membership number?

    We require your membership number to be entered into any online or Event Cinemas app booking or be provided to staff at time of purchase in cinema to swipe and add points to your account. This means w...

  • Can I add Cinebuzz Reward points for a movie I've previously seen?

    Your Cinebuzz Rewards membership number must be entered when you make a booking online or provided to our staff at time of ticket purchase in-cinema in order for you to earn points. Membership points ...

  • Can I earn points using my mobile device to book tickets?

    Yes. You can use you iPhone, iPad, Android or site Event Cinemas app to book your movie ticket and earn Cinebuzz Reward points. You may also use these apps for your free ticket redemption. Please note...